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World Retail Congress 25-27 April 2023  paris

World Retail Congress16-18 April | Hyatt Regency, Paris

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HIGH
PERFORMANCE
RETAIL

REGISTRATION IS NOW CLOSED
​​​​​​​CLICK HERE TO REGISTER YOUR INTEREST FOR 2025

THE PREMIER MEETING PLACE FOR GLOBAL RETAIL LEADERS

World Retail Congress returns in 2024 with over 800 retail leaders coming together to learn, network and develop strategies for the year ahead and beyond. 

We are delighted to be hosted in Paris, a global centre of extraordinary retail and a prime location in this exciting year. Our theme, High Performance Retail, focuses on the traits needed to be truly world-class in today’s retail landscape. We are inspired by the perseverance, passion and commitment required to be a winner and see these traits echoed in today’s retail titans. 

Take away honest lessons from retail’s most inspiring voices. Connect with global leaders defining the future of the industry.

Join us in 2024 to explore the path to high performance. 

Register for 2025

CONTENT STEERED BY LEGENDS

Our agenda undergoes in-depth research, with the help of our Advisory Board, who represent companies that operate in over 116 countries, employ over 1 million people worldwide and generate over $200 billion in annual revenues. Find out who they are and how you could be connecting with them face to face in 2024.

Meet our Advisory Board

HIGH PERFORMANCE RETAIL

The 2024 themes highlight stories of inspirational performance and explore the winning formula needed to achieve truly incredible results.

Winning with Customers 

Winning with Customers 

Customer-centricity is an integral requirement of any high-performing retailer today. Putting customer experience at the heart of every interaction, and across every channel is essential to win and retain market share.  

Winning Teams 

Winning Teams 

Your people are the backbone of any organisation and supporting, stretching, and inspiring your teams to become truly high performing will take your business to the next level.

Winning Innovation 

Winning Innovation 

Navigating a fast-moving landscape of innovation is no easy task. Identifying and deploying the new technologies that will have a real impact on your business performance will set you apart. 

Winning with Purpose 

Winning with Purpose 

High performing sustainable operations are crucial to our planet. Retailers who have put purpose at their core are winning customers, share of wallet and brand loyalty.

BE PART OF SHAPING GLOBAL RETAIL

Attend    

Join the annual gathering of World Retail Congress in Paris as senior leaders from retailers across the world gather to be challenged, inspired and form lasting partnerships.

Register for 2025

Sponsor

It is only through collaboration and partnerships that retailers will truly achieve high performance and prosper in the long term. Be the top-choice partner and sponsor the Congress.

GET INVOLVED

Gain insight

Throughout the year, World Retail Congress provides you with exclusive reports designed to inform, challenge and provide answers.

VIEW OUR REPORTS

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  • An excellent and invaluable opportunity to connect, share and learn from the best retailers and experts in the world.”
    Magnus Brehmer
    Partner | The Sephia Group
  • The most interesting retail event I’ve participated in for a very long time. Well done!
    Elizabetta Camilleri
    Founder & CEO | Shopological
  • The content here is so wonderful, it’s so amazing and inspiring.
    John Vincent
    Co-Founder | LEON
  • The best learning experience in retail that I had; the Congress gained me several years of experience in only 3 days.
    Innovation Manager | Sony Mobile Communications

Read All

CONGRESS RESEARCH & INSIGHTS

To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges. 

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  • INVESTING IN THE FUTURE

    INVESTING IN THE FUTURE

    19 Apr 2024
    In this new report from Boston Consulting Group and World Retail Congress, one of the five congress themes is explored 'Winning with Innovation' and how that can be done. Social media where shoppers m ...
    Read More
  • DISRUPT OR BE DISRUPTED

    DISRUPT OR BE DISRUPTED

    19 Apr 2024
    This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution ...
    Read More
  • RETAIL REIMAGINED

    RETAIL REIMAGINED

    19 Apr 2024
    This years report from Deloitte and World Retail Congress explore one of the five themes for the 2024 Congress 'Winning with Customers'. In luxury retail, customer experience has always been paramount ...
    Read More
  • The Global Innovation Report: 18 retailers blazing a trail

    The Global Innovation Report: 18 retailers blazing a trail

    24 Aug 2023
    Produced by Retail Week and World Retail Congress, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technol ...
    Read More
  • Chairman’s Review 2023

    Chairman’s Review 2023

    05 Jun 2023
    The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do ...
    Read More
  • Supply Chain 2024

    Supply Chain 2024

    16 May 2023
    Your peers’ top supply chain and tech investment priorities How retailers are innovating Exclusive ranking of retailers and brands Case studies from JD Sports, New Look and more... Get Instant Access ...
    Read More

 

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Listen to the World Retail Podcast

Listen to the World Retail Podcast

The World Retail Podcast is here. For the first time ever, World Retail Congress has taken it’s world class content beyond the stage to give you year round insight from retail leaders across the globe.

Listen to the World Retail Podcast